COVID-19 Resources & Department Operations

In alignment with the UW’s COVID-19 protocol based on WA Governor Inslee’s phased reopening plan, the Department of Communication has moved all instruction and courses online.

See below for updates to the Department’s services and staff availability for fall quarter 2020 and winter quarter 2021.

Administrative team

The main Department of Communication line, 206-543-2660, is active and will be answered by the Department’s Operations Specialist, Edith Olguin, during normal business hours: 9 a.m. to 5 p.m. The best way to communicate with the Admin team is to email Please address any HR or Payroll matters to

Technology equipment checkout

Equipment checkout is closed until such time as we can safely resume operations. Computer labs and other shared resources remain closed as well. If you have questions or inquiries, please contact the Department’s IT Manager, Nick Myers, at

Undergraduate advising

No in-person advising will be conducted while the UW is operating under remote learning. However, advising is available via email and Zoom advising appointments; advisers will respond to emails and hold appointments from Monday to Friday, 9 a.m. to 4:30 p.m. Advising appointments can be made at

Please note that the advising phone line will not be answered during this time. Students are welcome to email the advising team at the email addresses below:

General Communication Advising:
Erika Samson, M. Ed., Director of Academic Services:
Virgel Paule, M. Ed., Senior Academic Adviser:
Troy Bonnes, Coordinator of Student Relations:

Graduate advising

Assistant Director of Academic Services, Heather Werckle, is available to meet with current and prospective students via phone or Zoom. M.A./Ph.D. and Comm Lead students can book appointments at Students can also contact Heather via email at, and she will respond to all messages within two business days. Staff and faculty are also welcome to schedule meetings with Heather through the same link to discuss graduate policies and procedures, or specific advisee situations.


Please visit the UW Libraries COVID-19 Updates page for information on operations, access to remote services, and other helpful links.

COVID-19 updates

Please visit the UW COVID-19 Facts and Resources page for the latest updates, including announcements, testing, what to do if you’re sick, frequently asked questions, and more. The University of Washington is responding in a variety of ways to the novel coronavirus.

COVID-19 testing  

Mental health resources

These resources are curated from the UW Counseling Center, Hall Health, and Husky Well-Being.

In these uncertain times, many continue to face pressures compounded by health concerns, social distancing, child and family care, and economic stresses. While community-based organizations, along with public and private services, are ready to respond and assist, it can be challenging to locate these resources. With thanks to the UW Department of English, here is a curated list of resources. If you do not see what you are looking for, please contact Washington 211, a hotline to connect you with community resources:

Academic and personnel resources (University-wide) 

Emergency funding 

Food resources 

Legal resources 

Non-UW mental health resources 

Online learning resources 


Technology access 

Transportation resources 

Utility assistance 

If you are facing financial hardship and unable to pay your utilities, you may be able to request utility bill assistance from one the following local agencies: